Returns & Refunds
We want you to love your Dr. PAWPAW products, but if you are not completely satisfied, we offer a 30-day return policy for unused and unopened items. Please ensure all safety seals are intact to qualify for a full refund to your original payment method.
Initiate Your Return
Contact our support team with your order number and the reason for your return to receive a Return Authorization number.
Pack Your Items
Securely place the unopened beauty products in their original packaging, ensuring they are well-protected for transit.
Label and Ship
Affix the provided return shipping label to your package and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing